The NCFE Level 2 Certificate in the Principles of Business Administration course is aimed at those wanting to learn more about the skills and knowledge required to work in different environments in a business administration role. This course is suitable for anyone currently working in or aspiring to work in an administrative role.
This course is currently being subsidised by the Grimsby Institute and is free of charge for eligible individuals. If you fail to complete the course a fee £85 is payable to cover the cost of materials and administration plus any registration costs that may have been incurred.
Although there are no formal entry requirements for the NCFE Level 2 Certificate in the Principles of Business Administration course due to the nature and course delivery of distance learning we require all applicants to hold a minimum of English Literacy Level 1 or equivalent.
If you are between 19 and 23 years of age you must also have already achieved a full level 2 qualification ie the equivalent of 5 GCSE Grades A- C
If you are unsure of your level of literacy, please undertake a literacy assessment on line at www.learnmyway.com This will take no longer than 20 minutes to complete.
Further instructions are available here
You must have lived in England for the past three years, are aged 19 years or over and are not currently accessing any other government funded training.
On the NCFE Level 2 Certificate in the Principles of Business Administration course you will learn the following:
Unit 01: Principles of providing administrative services
This unit will enable learners to develop the knowledge of a range of administrative support tasks. Learners will be able to describe the different types of meetings and develop an understanding of how to organise travel and accommodation. Learners will be able to describe the different mail services available and understand the impact of delivering poor customer service.
Unit 02: Principles of business document production and information management
This unit aims to provide learners with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
Unit 03: Understand communication in a business environment
The aim of this unit is to provide learners with an understanding of the requirements of written and verbal business communication. Learners will be able to identify appropriate body language and tone of voice when communicating verbally.
Unit 04: Understand employer organisations
This unit ensures learners understand organisational structures and the differences between private, public and voluntary sectors. Learners will be able to describe the internal and external influences on organisations and why change in the business environment is important.
Unit 05: Understand how to develop working relationships with colleagues
The aim of this unit is to provide learners with an understanding of the principles of effective team working. Learners will be able to identify what is expected of a buddy and techniques for providing feedback.
Unit 06: Understand how to carry out business administration tasks
This unit aims to provide learners with an understanding of how to deal with incoming and outgoing mail, and reception services. Learners will gain knowledge of diary systems management, event organisation and systems for financing in administrator roles.
Unit 15: Know how to Publish, Integrate and Share Using Social Media
The aim of this unit is to develop the knowledge and understanding to publish, integrate and share using social media. The learner will be able to identify the main networks and their features used in social media and why they would use them. The learner will also be able to identify the benefits and risks of networking on social media for an organisation.
The NCFE Level 2 Certificate in the Principles of Business Administration course requires you to submit three written assessments. The first assessment will take 6 weeks to complete and Assessment 2 and 3 will each take 4 weeks to complete.
|Duration||14 Weeks - Distance Learning|